Privacy Policy

Gallant Jewelry (hereinafter referred to as the “Company,” “we,” or “our”) is committed to ensuring transparency, confidentiality, and the security of our clients’ personal data in compliance with applicable data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We do not share your data with third parties and store it solely for the purposes outlined in this Policy.

1. What Data Do We Collect?

1.1. Data You Provide Directly:

  • Personal Data: First name, last name, phone number, and email address.
  • Business Details (for B2B clients): Company name, billing address, and GST number.
  • Login and Password: To create an account on our platform.
  • Information Provided in Forms: Data entered during registration, placing orders, or communication with our support team.

1.2. Data We Collect Automatically:

  • Technical Information: IP address, device type, browser type, and operating system.
  • Cookies: To ensure proper website functionality and enhance the user experience (detailed in our Cookie Policy).
  • Google reCAPTCHA: To protect our website from automated abuse (spam, bot attacks). reCAPTCHA may collect information such as your IP address, mouse movements, and interactions with the page. This data is processed according to Google’s Privacy Policy (available here).

2. How Do We Collect Your Data?

We may collect your data through the following methods:

  • Registering on the Gallant Jewelry website.
  • Completing an order or inquiry form.
  • Using our website (including cookies).
  • Contacting our support team (via phone or email).
  • Participating in marketing activities, surveys, or feedback forms.

3. How Do We Use Your Data?

Your personal data is used solely for the following purposes:

3.1. Order Processing: Ensuring the placement, delivery, and servicing of orders.
3.2. Personalized User Experience: Tailoring your profile and shopping experience.
3.3. Marketing Activities (with your consent): Informing you about new collections, offers, and promotions.
3.4. Analytics and Service Improvement: Analyzing your interactions to improve website performance.
3.5. Legal Obligations: Using your data to comply with applicable legal and accounting requirements.

  • Generating invoices and other financial records.
  • Fulfilling audit and compliance obligations.
  • Providing information to authorities when required by law.

4. How Do We Protect Your Data?

Gallant Jewelry employs advanced security measures to protect your personal information:

  • SSL Encryption: Ensures secure transmission of data.
  • Secure Servers: Information is stored on encrypted and protected servers.
  • Access Control: Only authorized personnel can access sensitive data.
  • Regular Security Updates: To prevent unauthorized access and maintain security integrity.

5. Do We Share Your Data with Third Parties?

We do not sell or share your data with third parties for marketing purposes. However, we may share limited data when necessary.

All third parties are contractually bound to maintain confidentiality and data protection standards.

6. How Long Do We Retain Your Data?

We store your data only for as long as necessary to fulfill the purposes outlined in this Policy:

  • Account Data: Up to 5 years after your last login.
  • Customer Support Data: 1 year after resolving the inquiry.
  • Marketing Data: Until you withdraw your consent.

After these periods, your data is securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Limit data processing under certain conditions.
  • Data Portability: Obtain your data in a structured, machine-readable format.
  • Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, please contact us at: info@gallantjewelry.com.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@gallantjewelry.com
  • Phone: +91-9571073377

Registered Address: Gallant Jewelry, F-25, SEZ-2nd, Sitapura Industrial Area, Tonk Road, Jaipur, Rajasthan - India (302022)